Shipping policy

At Personify, we offer free worldwide shipping on all orders.

Processing Time

• All personalised orders are made to order.

• Please allow 3–7 business days for processing before your order is shipped.

Delivery Times

• UK: Typically 2–5 business days

• USA & Europe: Typically 7–14 business days

• Other countries: Delivery times may vary depending on location

Tracking information will be emailed to you once your order ships.

Lost or Delayed Parcels

• While shipping is free, we are committed to assisting you with any delivery issues.

• If your parcel is lost or delayed, please contact us and we will help resolve the issue with the carrier.